Hockey Another Panini Redemption "Oops"

[ranbethscards]

I have waited two weeks for notification of a redemption replacement.

I sent an email to Panini this morning requesting an update on the status.

Here is their response:

Replacements are issued in the order in which they are recieved. Please allow 1-2 weeks for completion of your replacement. Thank you for your patience and have a great day!

Hello!?!?! "... allow 1-2 weeks for completion..."

Are they saying that I should have the card in-hand within 1-2 weeks (card "in-hand" would constitute "completion") or are they asking for an additional 1-2 weeks for this to be finalized?

Panini... Panini... Panini... :facepalm:

Patience? If I wanted "patients" I would have been a doctor! (yeah, sorry play on words!)

.

 

[Leafsfan1967]

I have waited two weeks for notification of a redemption replacement.

I sent an email to Panini this morning requesting an update on the status.

Here is their response:



Hello!?!?! "... allow 1-2 weeks for completion..."

Are they saying that I should have the card in-hand within 1-2 weeks (card "in-hand" would constitute "completion") or are they asking for an additional 1-2 weeks for this to be finalized?

Panini... Panini... Panini... :facepalm:

Patience? If I wanted "patients" I would have been a doctor! (yeah, sorry play on words!)

.

You gotta call them. Them returning emails is a myth, like santa.